Privacy Policy

Overview

At Olethardware, your privacy is important to us. We collect only the essential personal information required to provide you with our services. We do not track, sell, or share your data for advertising or third-party purposes.

This policy outlines what information we collect, how we use it, and the steps we take to protect your data. It also explains your choices regarding the data you share with us.

Information We Collect and Why

We collect data strictly for order fulfillment, communication, and support. Here's how:

🛒 When you place an order:

We collect:

• Your full name
• Phone number
• Email address
• Delivery address
• Product(s) ordered

Why?
To process, deliver, and follow up on your order, and to contact you in case there are any issues.

📩 When you contact us:

We may collect:

• Your name
• Email or phone number
• Any information you share in your message

Why?
To respond to your query or provide support.

🍪 Cookies:

We use basic cookies to:

• Keep your cart active while you browse
• Improve site performance

We do not use cookies for tracking, advertising, or analytics.

How We Protect Your Data

We implement the following safeguards:

• Encrypted connections via HTTPS
• Secure order management systems
• Limited access to your data (only authorized personnel)
• No long-term storage of sensitive information unless required by law

How Long We Keep Your Data

We only retain personal information for as long as it's necessary to:

• Fulfill your order
• Handle customer support
• Meet legal or regulatory requirements (e.g., accounting records)

After this, your data is securely deleted or anonymized.

Your Rights & Choices

You have the right to:

• Request a copy of any personal information we hold about you
• Ask us to correct inaccurate data
• Request deletion of your personal data (unless legally required to retain it)

You may also choose not to provide certain information, but please note that this may limit your ability to place orders or receive support.

We Will Never:

• Share your personal data with third parties for marketing purposes
• Sell your data to advertisers or third-party services
• Spam you—we contact you only when necessary for your order or support

Changes to This Policy

We may update this policy as our services evolve or in response to legal requirements. When we do, we’ll update the “Last Updated” date below. By continuing to use our website, you agree to the updated terms.

Last Updated: June 15, 2025

Contact Us

If you have any questions, concerns, or requests related to your privacy or this policy, please don’t hesitate to reach out:

• 📧 Email: olethardware@gmail.com
• 📞 Phone/WhatsApp: +254 726 441 023

We are always happy to assist you.