Terms & Conditions

Welcome to olethardware.com! These Terms and Conditions govern your use of our website and the products or services we offer. By accessing or purchasing from Olethardware, you agree to comply with and be bound by the terms below.

Last Updated: June 15, 2025

1. General Use

You agree to use this website for lawful purposes only and in a way that does not infringe on the rights of, restrict, or inhibit anyone else's use and enjoyment of the site.

We reserve the right to refuse service, cancel orders, or restrict account access at our discretion—especially if we suspect misuse, fraud, or policy violations.

2. Products & Descriptions

We strive to display products as accurately as possible, including images, dimensions, materials, and pricing. However:

• Colors and textures may vary slightly due to screen differences or natural material variations.
• Stock availability is subject to change without notice.
• We reserve the right to update product details and pricing at any time.

3. Orders & Payment

✅ Order Acceptance

Once you place an order, you’ll receive a confirmation email or message. This does not signify acceptance—it simply acknowledges your order. Orders are confirmed once payment is verified and delivery is scheduled.

💳 Payment

We accept multiple forms of payment as available on the website. All payments must be made in full before dispatch.

4. Shipping & Delivery

We aim to deliver your order within the estimated timeframe provided at checkout. However:

• Delivery times are estimates and may be affected by unforeseen issues (e.g. traffic, supply delays).
• You agree to provide accurate delivery details and be available to receive your items.

We are not liable for delivery failures due to incorrect information provided by the customer.

5. Returns & Exchanges

Please refer to our separate Return Policy for details on how to request a return, eligibility, and timelines.

6. Warranties & Liability

We provide products as-is, with no express or implied warranties unless stated otherwise (e.g. from the manufacturer).

We are not liable for:

• Damages caused by improper installation or misuse of products
• Delays beyond our control (e.g. courier issues, stock unavailability)
• Indirect or consequential damages

7. Intellectual Property

All content onolethardware.com—logos, images, descriptions, and designs—are the property of Olethardware or our content providers and are protected by copyright and trademark laws. You may not reproduce or use this content without permission.

8. User Submissions

If you leave a review, testimonial, or upload photos of products, you grant us permission to display and use this content for marketing or promotional purposes, unless you notify us otherwise.

9. Privacy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect and use your data.

10. Contact Us

Have a question or concern about these terms?

• 📧 Email: olethardware@gmail.com
• 📞 Phone/WhatsApp: +254 726 441 023

We're here to help.