Terms & Conditions

olethardware.com

Welcome to olethardware.com. These Terms and Conditions govern your access to and use of our website, products, and services. By browsing, ordering, or purchasing from Olet Hardware, you agree to be bound by the terms outlined below.

Last Updated: 3/2/2026

1. General Use

You agree to use this website for lawful purposes only and in a manner that does not infringe upon the rights of others or restrict their use of the site.

We reserve the right to refuse service, cancel orders, suspend accounts, or restrict access at our discretion, particularly where misuse, fraud, or policy violations are suspected.

2. Products and Descriptions

We make every effort to present products accurately, including descriptions, images, dimensions, materials, and pricing. However:

• Colours, textures, and finishes may vary due to screen settings or natural material characteristics.
• Stock availability may change without notice.
• Product information and prices may be updated at any time without prior notice.

3. Orders and Payment

Order Acceptance

After placing an order, you will receive an order confirmation via email or message. This confirmation does not constitute acceptance of your order. Orders are considered accepted only after payment is verified and delivery arrangements are confirmed.

Payment

All payments must be completed in full before order dispatch. Available payment methods are displayed during checkout.

4. Shipping and Delivery

We aim to deliver orders within the estimated timeframe provided at checkout. Delivery timelines are estimates and may be affected by external factors such as traffic conditions, supplier delays, or logistical constraints.

You are responsible for providing accurate delivery details and ensuring availability to receive the order. We are not liable for failed or delayed deliveries caused by incorrect or incomplete information provided by the customer.

5. Returns and Exchanges

Returns and exchanges are governed by our separate Return & Exchange Policy, which outlines eligibility, timelines, and procedures. Please review this policy before making a purchase.

6. Warranties and Liability

Products are supplied on an “as-is” basis unless otherwise stated by the manufacturer.

We are not liable for:

• Damage resulting from improper installation, handling, or misuse of products
• Delays or failures caused by factors beyond our control
• Indirect, incidental, or consequential losses or damages

7. Intellectual Property

All content on olethardware.com, including logos, images, product descriptions, and design elements, is the property of Olet Hardware or its licensors and is protected under applicable copyright and trademark laws.

Content may not be reproduced, distributed, or used without prior written permission.

8. User Submissions

By submitting reviews, testimonials, or product images, you grant Olet Hardware permission to use, display, and reproduce this content for marketing or promotional purposes unless you notify us otherwise in writing.

9. Privacy

Your use of this website is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Contact Us

If you have questions or concerns regarding these Terms and Conditions, please contact us:

• Email: olethardware@gmail.com
• Phone / WhatsApp: +254 726 441 023